Support

Customers can submit support tickets directly through the support website to receive personalized assistance from Innovative Networks' support team. 

With Portal 241, users can easily manage their voice system and quickly update routing, call forwarding, call blocking, and other critical features. The platform also provides robust reporting and analytics tools, enabling users to gain valuable insights into call traffic and performance. 

With Portal 242, users can easily manage their voice system and quickly update routing, call forwarding, call blocking, and other critical features. The platform also provides robust reporting and analytics tools, enabling users to gain valuable insights into call traffic and performance. 

The Business Voice FAQ section provides quick answers to customers' questions without having to contact customer support. Customers can browse through the questions and answers and find their needed information. If customers cannot find the information they are looking for in the FAQ section, they can contact the Innovative Networks customer support team for further assistance.

Innovative Networks' Terms and Conditions outline the rules and guidelines for using products and services. These include rules around payment, intellectual property, confidentiality, and warranties. It also covers limitations of liability and dispute resolution procedures. Customers agree to adhere to these terms and conditions by using Innovative Networks' services.

The acceptable Use Policy (AUP) outlines the rules and guidelines for using services. The AUP includes a set of guidelines that prohibit the use of their services for illegal or unethical activities such as distributing spam, violating intellectual property rights, hosting malicious content, or engaging in any activity that could cause harm to their network.