BUSINESS VOICE SERVICES
Ditch your old phone system and maintenance contracts along with it!
We provide your business with all necessary voice equipment for FREE when you activate your account
All Business Voice Subscribers receive
Business IP Phones Analog IP Adapters Power over Ethernet Switches No Monthly Equipment Fees No Maintenance Fees No Buyouts
Over 50 built-in features, Customize to fit your business’ exact needs
Get a business phone solution that enhances the professional face of your company.
Most popular features include
Route your callers to the right department Customize your call routing hours Copies of your voicemail emailed to you Out of Service Routing to alternate number Unlimited Domestic Long-Distance Calling Keep your Local and Toll-Free numbers
Introduce your company to the cloud-based Virtual PBX
Virtual PBX service loaded with calling features that reduce capital expenditures for telephony.
Why is Business Voice Right for Your Company?
Affordable and predictable monthly costs Reliable Seamless connectivity, receive calls anywhere Improve productivity of your workforce Enhanced business continuity Invest capital into your business, not your PBXBusiness Features designed for Business
Auto-Attendant
Auto-attendants provide callers with automated answering, prompting, and call routing based on caller input, without the need for a live attendant. Callers can still exit out of the auto-attendant or dial their party’s extension at any time. Unlimited auto-attendants are included with every Innovative Networks solution.
Dial by Extension
This feature frees you from the hassle of dialing a full number or the receptionist. Instead, dial an extension and reach your party faster. Customers can also exit an auto-attendant by dialing their party’s extension at any time.
Voicemail to Email
Configure your voicemail box to automatically and instantly send voicemail messages to your email inbox as sound files. You can designate whether to send voicemails to your email, to keep them on your standard phone voicemail box, or to send messages to both. These changes can easily be configured in the user portal.
Hunt Groups
Hunt groups allow you to put certain phones into groups and ring everyone in that group when a particular extension is dialed by a customer. This is helpful in cases where phones need to be answered quickly. Devices in a ring group ring simultaneously and stop ringing once the call is picked up by any of the agents in the group
Presence Monitoring
Presence Monitoring allows users to visually monitor other lines (extensions) to know whether or not an employee is on an active call. The busy lamp field (a light on the handset) indicates which line is busy or idle. This allows administrators to see whether or not a colleague is available.
Find Me / Follow Me
Find Me/Follow Me allows users to route their incoming calls to multiple phones in a specified sequence, allowing each user to create a unique call flow and failover for their extension.
Call Transfer
Call transfer allows you to transfer a call from your line to the appropriate person without losing the caller. This allows you to get your customer where they need to go without forcing them back to a main menu. You can also transfer outside of your company or to any external number.
Conferencing 8-Way
Meet with two different parties simultaneously by simply hitting the conference button while on a call and dialing the number of the third party you wish to invite. Warm or blind transfers are also available while conferencing.
Business Voice Offers
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BUDGET
$17.74 /Monthly
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METERED
$22.74 /Monthly
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UNLIMITED
$27.74 /Monthly
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BOARDROOM
$36.99 /Monthly
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ANALOG
$28.74 /Monthly